Even by Las Vegas standards, the cyberat
tack on MGM’s casinos brought a new level of chaos, said Jeremy C. Owens in Market
Watch. Guests at hotels including the Bellagio, the MGM Grand, and Mandalay
Bay faced “hours-long lines to check in” because computer systems were down.
“Restaurants were only accepting cash, even though the casino-hotel’s ATMs were not
working.” And when some guests did man
age to get to their rooms, they were met with an unwelcome surprise: Other guests al
ready sleeping inside, the rooms having been double-booked by mistake. The meltdown continued for 10 days,
until computer systems at the casino chain, which appears to have resisted ransom demands, were finally brought online last week.
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